Delete your Expio account

You can permanently delete your Expio account and the data linked to it at any time. Deletion cannot be undone.

Delete from inside the app (recommended)

1. Open Expio and go to Settings.
2. Tap Delete Account.
3. Type your email to confirm, then tap Delete Forever.

We remove your data from our servers right away and delete your sign-in identity from our authentication provider.

What is deleted

• Your account and profile (email, name, user ID)
• All your receipts and expense data, including line items, categories and budgets
• Receipt images, PDFs and statement files you uploaded
• Your organization memberships, and organizations you are the only owner of, with their files. Receipts in those organizations are removed from view and can no longer be accessed
• Subscription and billing records we hold

Our analytics, session recording, crash reporting, push notification and subscription providers keep their own records, which are linked to your account ID. Deleting your account does not delete those records automatically. They are kept under each provider's retention settings, and you can email us to ask for them to be deleted. Our Privacy Policy lists these providers.

Subscriptions

Expio Pro is billed through the App Store or Google Play. Deleting your account does not cancel an active subscription. Cancel it in your Apple ID subscription settings or in Google Play > Subscriptions.

Request deletion by email

If you can no longer open the app, email [email protected] from the address linked to your account with the subject "Delete my account". We will confirm the request and delete the account within 30 days.